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You may check out all the available products and buy some in the shop
Return to shopYes, you can exchange the product for a different size or color. Please contact our customer service team for assistance.
FAQs
Shipping Information
You can use the search bar at the top of the page to look for a specific product, or browse our products through the different categories.
Yes, you can create a wishlist and save products to purchase later. Just click the “Add to Wishlist” button on any product page.
The availability status is shown on the product page. If the product is available, you’ll see an “Add to Cart” button. If it’s out of stock, you’ll see a notification or an option to receive an alert when it’s back.
Yes, you can complete your purchase as a guest without creating an account. However, creating an account gives you extra benefits such as saving shipping details, tracking your orders, and accessing exclusive offers.
Payment Information
We accept several payment methods to make your shopping experience easier, including:
Credit and debit cards (Visa – MasterCard).
Cash on delivery (available within Egypt only).
Bank transfer.
Approved e-wallets.
Yes, your payment details are completely safe. We use advanced security technologies such as SSL encryption and secure servers to ensure the confidentiality of your data and prevent it from being shared with any unauthorized party.
Yes, you can easily apply a discount code during checkout. Simply enter the code in the designated field before completing your order.
If the payment fails, you will receive a notification with the option to try again or choose a different payment method. Please make sure your payment details are correct and that you have sufficient funds in your account.
Order Returns
We offer a 14-day return policy. You can return eligible products within 14 days of receiving your order.
To return a product, please follow the instructions included in the order confirmation email you received. You will need to include a copy of the order invoice along with the product in its original condition.
If the error is on our side, we will cover the cost. In other cases, the customer is responsible for the shipping fees.